Field Engineer – Functional Business Analyst

About the role

SECDAIS GH LTD is looking for a Field Engineer who will act as a functional/business analyst, bridging business needs and technical delivery. The role is based on‑site in Lome, Togo, with regular visits to field sites and close interaction with departmental teams.

Key responsibilities

• Understand and translate business processes into feasible technical solutions, creating user stories with acceptance criteria.
• Write clear requirement documents in French, include diagrams, and obtain business sign‑off before development.
• Lead field visits every three weeks, produce visit reports, and keep the requirements tracker up to date.
• Gatekeep features for development, ensuring documentation is signed and user stories are in the GitHub Kanban.
• Coordinate testing, prepare test cases, support functional and UAT testing, track defects and secure business approval.
• Prepare go‑live activities: user training, short guides in French, and first‑week support.

Required profile

• Minimum 3 years experience as a business analyst, functional consultant or IT project coordinator.
• Proven ability to map processes, write specifications and coordinate user testing.
• Fluent French (written) and professional English (written).
• Comfort with handling personal data confidentially.

Required skills

• Proficiency with collaboration tools such as Miro.
• Experience using GitHub for Kanban tracking.
• Competence in Google Sheets for tracking and reporting.
• Basic understanding of web applications and databases.

What we offer

• Attractive salary package.
• Full‑time, on‑site role with regular field exposure.