Cargo Sales Representative - Togo

About the role

Brussels Airlines is looking for a Cargo Sales Representative based in Togo to sell the freight capacity of its scheduled flights operating from Togo. The role covers quotations, cargo bookings and allocations, opportunity management, sales visits and retention of existing customers. It reports functionally to the Lufthansa Cargo Head of Sales & Handling and discipinary to the Cargo Manager of Brussels Airlines.

Key responsibilities

• Achieve sales budget targets for assigned accounts and create rate offers, with and without guarantee of transportation
• Enter into transportation agreements with customers and identify and manage opportunities with existing customers
• Acquire new freight customers and search for new cargo business using sales tools and external sources
• Perform market and single-customer analysis, develop targets and action plans, and organize sales visits and customer events
• Maintain customer data in the CRM tool, promote eAWB and e-channel usage, and support the local customer segmentation process
• Process customer requests, create and request cargo bookings, and prepare loadability and profitability checks before offering a rate
• Manage capacity agreements with Cargo Revenue Management and negotiate special rate agreements according to the Sales Rule Book
• Sell customer-oriented logistics solutions, share customer insights with commercial cargo management, and act as the contact point for claims and complaints

Required profile

• Bachelor or technical college degree, ideally in Business Administration, Engineering, Information Systems or a related field, or comparable work experience
• At least 2-3 years of relevant professional experience
• Experience in international contexts with remote management
• Excellent knowledge of English and fluency in French are mandatory

Required skills

• Advanced IT knowledge, preferably including MS Word, Excel, PowerPoint and Outlook
• Strong communication, negotiation and assertiveness skills

What we offer

• Training through the becademy and the Lufthansa Group network, and the chance to try another colleague's job
• International career opportunities within the Lufthansa Group
• Travel and hotel discounts for you and your family
• An attractive salary in line with experience and competences