Patient Selection Logistics Supervisor

About the role

Mercy Ships, a global faith-based charity that brings surgical care and medical training to people along the African coast, is looking for an experienced Patient Selection Logistics Supervisor for initial work in Togo and later Senegal. The role covers the logistics of the primary patient selection process, including partnerships for patient transportation, feasibility assessments and patient selection trips, and the setup of patient flow on selection days together with the Field Security Officer. The compensation range is $45,000-$50,000 for U.S.-based hires.

Key responsibilities

• Arrange housing, transportation and budgets for interior assessment trips, and assess phone and data network reliability for Patient Referral Technology
• Supervise Patient Selection Logistics Assistants, Crowd Control Volunteers at registration and consultation sites, and the Patient Registration sites
• Carry out road assessments, identify potential selection locations and build relationships with the Ministry of Health, local authorities, NGOs, missionaries and locals
• Research host nations (languages, weather, transport, holidays) and share findings with the Patient Selection Country Team
• Update logistics and transportation documentation, support the identification of Patient Registrars and Crowd Control Volunteers, and hand over HR information to the Administrative Assistant
• Prepare and update Patient Referral Technology training materials, then train Patient Registrars and Crowd Control Volunteers and select and train the regional transportation focal point
• Select the patient transportation company, hand over patient transportation to the Preoperative Logistics Coordinator, and arrange the patient assembly point
• Organize patient flow on selection days, arrange equipment, and develop the patient selection communication strategy

Required profile

• Significant (3-5 years) cross-cultural experience in developing nations and managing field projects, preferably with Mercy Ships
• One year of experience on a Mercy Ships vessel, with specific experience in patient selection strategy and processes
• Bachelor's degree in a related discipline preferred; French at B2 level or equivalent strongly preferred
• Must have or be willing to obtain an international driving permit
• Strong Christian commitment, supportive of Mercy Ships' mission and values, and able to speak in public

Required skills

• Proficiency in Microsoft Word and Excel
• Excellent verbal and written communication, administrative and time management skills
• Logistical and organizational skills, initiative and problem-solving ability