Field Service Access & Transport Liaison, Togo

About the role

Mercy Ships, a global faith-based charity that brings surgical care and medical training to people along the African coast, is seeking an experienced Field Service Access & Transport Liaison for its work in Togo. The role owns the coordination and implementation of Field Service-specific immigration, airport and transportation readiness activities assigned to the Advance Team. It works under the Advance Team Lead, in line with the Country Director and Country Operations Manager, building on existing country relationships and providing temporary specialist capacity for the increased demands of vessel arrival and Field Service implementation. The position is full-time, fixed-term for 5 months, based on site in Togo, with the selected candidate required to be in-country by November 2, 2026.

Key responsibilities

• Immigration and entry readiness: map visa, visa-waiver and immigration processes, develop guidance and checklists for incoming personnel, coordinate implementation and escalate matters needing senior government engagement to the Country Director.
• Airport and arrival/departure readiness: set up processes for airport access, parking, badges and permissions, coordinate VIP and official delegation arrangements, and escalate airport-related risks.
• Vehicle and transport readiness: coordinate vehicle registration, licensing and insurance, support transport providers and rental arrangements, and document requirements for handover.
• Stakeholder coordination: use existing government, airport, immigration, embassy and institutional relationships, work with working-level counterparts, and brief the Country Director when senior intervention is needed.
• Advance coordination, documentation and handover: maintain actions and milestones in readiness trackers, produce SOPs and checklists, and hand over processes, contacts and outstanding items to the long-term owners.

Required profile

• Strong operational planning, logistics, coordination and process-mapping skills.
• Ability to turn complex administrative and regulatory requirements into clear, repeatable processes.
• Strong stakeholder engagement, problem-solving and cross-functional coordination skills.
• Strong written and verbal communication and cultural awareness in international settings.

What we offer

• Annual compensation range of $40,000-$45,700, prorated for the duration of the 5-month assignment (US-based hires).
• Full-time, fixed-term, on-site position in Togo.