Front Desk Assistant (PRN)

About the role

The Front Desk Assistant (PRN) provides essential patient‑focused service in a busy medical office. Working primarily in the lobby, you will greet patients, manage check‑in procedures, and support the front‑office team with a professional and compassionate attitude.

Key responsibilities

• Greeting patients and directing them to the appropriate areas.
• Performing check‑in, co‑pay/coinsurance collection, and verifying demographic and insurance information.
• Maintaining accurate patient records in both electronic and paper charts.
• Executing office opening tasks, balancing petty cash, and handling phone calls as needed.
• Providing backup for other front‑office personnel and assisting with occasional evening or weekend shifts.

Required profile

• High School Diploma.
• 1–2 years of experience in a healthcare environment.
• Knowledge of clinic policies, procedures, and medical terminology.
• Ability to multitask, maintain a professional demeanor, and express compassion to patients.
• Strong written and verbal communication skills.

Required skills

• Familiarity with computer systems used for patient registration and billing.
• Understanding of medical terminology.
• Knowledge of clinic policies and procedures.

What we offer

• Employee Assistance Plan.
• 401(k) retirement plan with company match.
• Commitment to equal employment opportunity and workplace diversity.