Front Desk Assistant (PRN) – Patient Services

About the role

The Front Desk Assistant (PRN) provides the first point of contact for patients entering the clinic. Working in a busy lobby, you will ensure smooth check‑in, accurate record keeping, and courteous assistance while supporting the front‑office team.

Key responsibilities

• Greet patients and guide them through check‑in procedures.
• Maintain up‑to‑date demographic and insurance information in both the computer system and patient charts.
• Perform office opening tasks, balance petty cash, and collect co‑pay or co‑insurance payments.
• Provide backup for phone coverage and assist other front‑office personnel as needed.
• Offer compassionate support to patients throughout their visit.

Required profile

• High school diploma or equivalent.
• 1–2 years of experience in a healthcare environment.
• Familiarity with clinic policies, procedures, and medical terminology.
• Ability to multitask, sit or stand for extended periods, and work occasional evenings or weekends.
• Professional, upbeat attitude with strong written and verbal communication skills.

Required skills

• Knowledge of computer systems and related programs.
• Understanding of medical terminology.

What we offer

• Employee Assistance Plan.
• 401(k) retirement plan with company match.
• Equal employment opportunity and a diverse, inclusive workplace.